Revenue and Cost Assurance
One of the key challenges for utility suppliers is understanding their settlement versus billed position, not just what that position is at any point in time, but what is causing it, and any risks around recovery of variance between those two positions.
1. Improved accuracy of billing revenue
2. Reduction in lost crystallised billing revenue recovery
3. Improved alignment between billing revenue and settlement costs
4. More efficient and effective prioritisation of misalignments by largest impact on the business and time to recover
5. Improved hit rate (investigated meter points resulting in business benefit as a percentage of all investigated meter points)
6. Trackable billing revenue and settlement costs movement as a result of recovery work by the business
7. Improved understanding of legitimate movements (i.e. Risks) between billing revenue and settlement costs (e.g. shift in customer consumption habits )
1. Access to continuously updated portfolio level billing values in kWh for varying consumption periods including:
- Since Today's RF
- Like for Like
2. Segmentation of the portfolio level Billing vs Settlement positions e.g.
- Variance Category
(e.g. Settlement is greater than Billing)
- Supply Status
- Energisation Status
- Business Type (Domestic/SME/I&C)
3. Segmentation of meter points across the portfolio by the abnormal consumption trends, data discrepancies, process exceptions and potential root causes flagged by the Rules Engine
4. Access to performance management reports showing user work allocations over time including aging of outstanding meter points in WIP and comparison to team averages
5. Benefit tracking of both kWh and £ value Billing movement on meter points worked by users in the software.